Events

Global conference to focus on delivering the promise of customer experience to improve retention and revenue growth - Customer experience (CX) professionals and business leaders...

Tuesday, November 3, 2015 10 AM ET / 1 PM ET Click Here to Register: Maritz CX Webinar You can have a great strategy, surveys and even...

-- Data Reveals Mobile is Growing but Survey Experience Needs Improvement --                                            ESOMAR’s 68th Annual Congress being held in Dublin, Ireland Sept. 27-30 is designed “to bring together the...

Some Customer Experience (CX) leaders are beginning to question the obsession with NPS or other similar measures as core CX program objectives. Why? Organizations...

  Transform Your Business with Your VoC Program Webinar Details: Transform Your Business with Your VoC Program Date: Thursday, September 10 Time: 8am PDT, 11am EDT, 4pm BST, 5pm CEST Presenter: Steve Hurst, Editorial Director,...

Kinesis Survey Technologies LLC (Kinesis), the established world leader for future-proof market research solutions today announced it will co-host a webinar with Ypulse - the...

Registration is now open for the annual conference of the Qualitative Research Consultants Association (QRCA) — the world’s largest annual gathering of qualitative researchers....

MaritzCX  announced CXMasters™, an intensive career development event for customer experience (CX) professionals who want to expand and validate their skills, increase customer loyalty,...

July 8, 2015. AUSTIN, TX – Kinesis Survey Technologies LLC (Kinesis), today announced it will host a 30-minute webinar on Thursday, July 16th, 2015...

Imagine how much more responsive businesses could be to customer needs if they fully understood key drivers of customer satisfaction. Satisfaction measures are often...